IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
NOTE: PLEASE BE ADVISED current repairs may take up to 6-8 weeks to process and complete once they have arrived at our offices. Please notice: By sending in your Hatch reel, you are agreeing to the terms and conditions as listed below. Refusal of acceptance of these terms and conditions will result in your reel being returned to sender.
Please review our warranty policy: https://www.hatchoutdoors.com/pages/warranty-policy
Address to send repairs:
961 Park Center Dr.
Vista, CA, USA 92081